Why Choose US as your GPS Fleet Tracking Provider?

People have lots of choices out there for everything. Just look anywhere and you see someone trying to get you to choose their company for whatever it is they are selling. Smaller purchases for everyday items don’t require as much in depth research as larger purchases,  but when you need to make those big purchases, you normally shop around. I know I do. Even though I’m one of those awful impusle buyers, I still do a little research. Like what type of warranty is offered? How is the company as a whole? How’s the customer service – this is a big one to me. I will pay extra every time to know that when I need something it’s taken care of right away with out any hassles. Good customer service is so hard to find these days and I believe it is the core of every great business. Can you find the same product out there for a cheaper price? Most likley because some companies will do just about anything to make the sale, and add your name to the number board. But where are they when you need them? Here, we’re different. We create relationships. We build trust and reliability. Are we perfect? No. No one is. Will be stand behind our product, and take care of you if there is a problem? Yes.  How many other companies can you be that rock solid about? Not many. We’ve been in the GPS tracking business going on 11 years now.  We know what we’re doing, what works and how to get the job done right. I know you hear that a lot, but we really mean it, and we can prove it. We do every day, with thousands of our customers. It’s something we’re pretty proud of here. Our staff is a committed team of  highly talented individuals who are passionate about what they do day in and day out. Here are just a few reasons why you should choose GPS Fleet Solutions

1. GPS tracking is our core business
   1. GPS Fleet Solutions was started in 2001 and has been what we do ever since. We have worked with thousands of companies across the US, Canada and Caribbean to help them control fleet expenses and improve profitability through productivity. We have experience with fleets of one vehicle, to over five thousand with the United States Postal Service. We work with municipalities, service fleets, delivery fleets, school bus fleets, and many others.
   2. Our extensive product line allows us to consult with prospects early on to match the right system to the needs identified. We determine enterprise customers needs through an extensive and defined discovery process that looks at all aspects of a business from fleet operations, to risk management, to dispatching, to administration. Once we find the best technology match for the lowest investment, we move into the Product Evaluation Process (PEP). See 2.b below.
2. Most advanced consultative methodology in the industry
   1. Business Analyst:
      1. This is another first in the GPS industry. We have a fulltime business analyst to help prospects evaluate technology and quantify the value based on each customer’s operational environment. We are able to quantify the value of the data and make recommendations on how to improve fleet operations. Your two most expensive resources are unsupervised 95% of the day; they are your drivers and your fleet. Our business analyst helps you understand the true cost of fleet operations and how to drive down associated expenses while improving revenue.
   2. Product Evaluation Process (PEP):
      1. Knowing where to invest your money is important. We have seen many times where a company speaks to 3-10 GPS vendors, combines all the features and functions into a massive document and then spends 3 years searching for one system that does it all. During the 3 years spent looking for the system that does not exist, they missed their ROI ten times over. Our PEP process is founded on a proven approach to discovering customer needs and uncovering needs not even realized. We clarify the capabilities of the technology and implement a test group, called a product evaluation project. Over the next 2-4 weeks we collect data to confirm fleet operations. We then make recommendations to modify driver behavior and measure the results. The change in behavior represents the initial potential ROI. The final stage of the PEP is to conduct a formal project review of the data and begin discussion on the deployment phase of the project. The investment in the technology and our partnership is never a question since the PEP process leaves no question about the value of either.
   3. New Account Liaison:
      1. Another first in the GPS industry. Service after the sale is where the work begins. Customers don’t get a return on investment in a pilot, although they start to understand the potential ROI. Many companies fall short after the order is signed and payment is received thinking they are on to the next prospect. GPS Fleet Solutions leads the industry in post sales service and support in many ways.
      2. Our New Account Liaison is a fulltime position that works with new partners to go through a standardized installation, implementation, setup and training process. We don’t leave it to the account manager to be a project specialist and we are the only supplier in the industry that we are aware of with such an investment in this stage of the process. Enterprise customers need more personal attention and consultation. The more we can consult with new partners, the shorter the ROI. The short the ROI the sooner we get a reference and referrals.
   4. Training & Online Resources:
      1. GPS Fleet Solutions offers a wide variety of training opportunities ranging from videos online to custom one-on-one training programs at the customer’s location. We provide overview training to all our customers 1-2 times a week for new customer, new employees and simple refreshers. This level of availability keeps people proficient with the technology and opens the eyes of new employees as to what data is available as it relates to their functional areas. Our online training includes: Screencasts, full length videos on things such as installation, Tech Tips, manuals, diagrams, podcasts and more. Our training program is a living, growing part of our service and one we are very proud of.
3. Installation project management
   1. We have salaried employees who do nothing but care for the needs of our customers equipment. They are experts with installation and service work and have experience on a wide variety of vehicles. The key point is that they are not paid commission on a per unit basis so they are eager to get the work done correctly the first time. Contract installers tend to rush the work in an effort to maximize the installs and revenue per hour.
   2. Project management sounds easy but until you have to coordinate who, what, where, where and how of a major national installation project you don’t realize the time and expertise required for such an undertaking. The slower the deployment the longer the ROI. Our experts can get your company installed and trained as quickly as your company can move. Time is money.
   3. Our installers use technology to improve customer satisfaction and information accuracy. Installers capture installation information such as VIN, mileage, serial numbers, etc through handheld units that upload to a web interface that customers can access. This provide near real-time visibility on the installation project. We can also track invoices pending, paid and other administrative information important to enterprise fleet operators.
4. Partnered with industry leaders
   1. Our partners represent a similar long history which expands our ability to serve a wider variety of customers, in various industries, with a greater degree of expertise. Our partners consult with us, and in special cases, directly with end users to develop new products or services to meet market demands. Because GPS Fleet Solutions is partnered with multiple industry leaders we are able to consult with fleet operators to match the right system to meet our customer’s needs, not our sales goal. GPS companies that sell one solution have to find a way to make the one solution fit your needs. This seldom works and tends to waste a lot of time and adds confusion to the decision making process.

You can see why the choice is easy, we offer you a supieror product, at competivete prices, with outstanding services that others can’t. Call us today, and let us prove to you why more people choose GPS Fleet Solutions than any other GPS Fleet Tracking provider.